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Evidence Guide: TLID2029A - Prepare articles for delivery

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLID2029A - Prepare articles for delivery

What evidence can you provide to prove your understanding of each of the following citeria?

Check and organise articles for delivery

  1. Articles are inspected to ensure that they meet all specified criteria
  2. Articles for delivery are sorted into groups according to specified sorting criteria
  3. Articles which cannot be delivered due to defects or other mitigating factors are sorted and dealt with in accordance with workplace procedures
  4. Processing of articles is monitored to ensure a secure and effective workflow
Articles are inspected to ensure that they meet all specified criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Articles for delivery are sorted into groups according to specified sorting criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Articles which cannot be delivered due to defects or other mitigating factors are sorted and dealt with in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Processing of articles is monitored to ensure a secure and effective workflow

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store articles for delivery

  1. Appropriate manual handling practices are used to shift and sort articles
  2. Groups of articles for delivery are stored in appropriate areas and clearly identified for delivery type and run
  3. Security requirements and activities to ensure appropriate access to stored articles are followed in accordance with workplace procedures
Appropriate manual handling practices are used to shift and sort articles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Groups of articles for delivery are stored in appropriate areas and clearly identified for delivery type and run

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Security requirements and activities to ensure appropriate access to stored articles are followed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records

  1. Required records and/or notices for registered mail, classified mail, parcels and defective mail articles are completed in accordance with workplace procedures
  2. Records are stored in accordance with workplace procedures
Required records and/or notices for registered mail, classified mail, parcels and defective mail articles are completed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records are stored in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant state/territory mass and loading regulations

OH&S procedures and guidelines concerning the preparation of articles for mail delivery

Risks when preparing articles for delivery and related precautions to control the risk

Workplace procedures and policies for the preparation of articles for the sorting and storing of mail

Problems that may arise when preparing articles for delivery and actions that should be taken to prevent or solve them

Housekeeping standards procedures required in the workplace

Methods of securing mail articles

Required skills:

Communicate effectively with others when preparing articles for delivery

Read and interpret instructions, procedures, information and signs relevant to the preparation of articles for delivery

Interpret and follow operational instructions and prioritise work

Complete documentation related to the preparation of articles for delivery

Estimate the size, shape and special delivery requirements of mail articles

Work collaboratively with others when preparing articles for delivery

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when preparing articles for delivery in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist during the preparation of articles for delivery

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Identify and correctly use equipment required to sort and store mail

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Operations may be conducted:

in a range of work environments and weather conditions

by day or night

Customers may be:

internal or external

Operations may be undertaken:

on or off base site

Specified inspection criteria for mail may include:

address details are complete

correct postage is paid for the size, weight and type of article

the packaging of articles is secure to prevent loss or damage of contents during delivery

Sorting criteria for mail may include:

address and delivery run

the type of article or postage delivery paid

the priority of delivery

workplace procedures/practices

Hazards may include:

vehicular traffic and pedestrians

uneven ground, steps, road surfaces

dust and vapours

hazardous or dangerous materials

humidity, air temperature and radiant heat

light including UV

noise

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Personal protective equipment may include:

gloves

safety headwear and footwear

sunglasses and UV protection

two-way radios

high visibility clothing

Consultative processes may involve:

clients

other employees and supervisors

management

union representatives

industrial relations, OH&S specialists

other professional or technical staff

Communication in the work area may include:

fixed phone

mobile phone

fax

email

internet

radio

oral, aural or signed communications

Information/documents may include:

operations manuals

induction documentation

competency standards and training materials

manufacturers specifications for relevant equipment

Dangerous Goods Code, Explosives Code, HAZCHEM codes and other regulations pertaining to the delivery of mail

workplace procedures and policies for the preparation of mail for delivery

supplier and/or client instructions

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

state/territory roads and traffic authority road rule and licence requirements

Australian Dangerous Goods Code, Explosives Code, HAZCHEM codes, and other relevant regulations pertaining to the delivery of mail

relevant state/territory environmental protection legislation

relevant state/territory OH&S legislation